Description
Managed Spares is a complete hardware spares service that includes the dispatch of a local in-country technician who will deliver and replace defective AudioCodes hardware with a Field Replacement Unit (FRU) at your site if a fault occurs. This means you do not need to maintain a spares stock of your own, or bear the costs of management, warehousing, distribution, depreciation , or obsolescence of that stock. By holding FRUs at strategically placed depots throughout the world, AudioCodes is able to provide a 24x7x4 response (SLA confirmed based upon site address verification), resulting in cost savings through economies of scale.
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